When you have any questions about the order (for example, wrong color, wrong style), we will help you to solve the problem! You only need to follow the steps below to submit a ticket.
Tickets are used to submit requests to our after-sales service online, the ticket system can help you solve after-sales problems. Please note this is the only channel to solve problems.
Attention: Please submit any problems within three working days. We are no longer responsible for overdue.
Please upload correct and useful pictures as evidence, otherwise your ticket will be closed.
Please upload correct and useful pictures as evidence, otherwise your ticket will be closed. (PS: When you choose Not Received, please enter the number of products you have not received.)
Upload a picture to clearly show the quality defects of the product.
Please upload the picture that clearly shows the color of the product.
Upload the picture that clearly shows the style of the product.
* At last:
Once your ticket is submitted, our customer service will respond to it within 48 working hours. Tickets will be closed if you didnt reply it within 7 days
This is the only channel to solve these problems.