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1.  Credit Manager

 

How to check your credit?

Log into your account, click “My Credits” on left side. You can see Credit Information and Transaction History as below picture

 

 

How to use your credit?

You can see how much credit you have in shopping cart. If you want to use all credit, select “Use maximum credit” then click on “apply credit”.

For example, you have 41.89 euros credit available (as in below picture), but you only want to use 10 euros this time, you can just input 10 in the blank and click “apply credit”.

 

2. Check list

Log into your account, click “My Orders”, your history orders will be shown as below. If “Order Status” is “All Shipped”, you can click “Download” to see the check list of this order.

 

 

3. Tracking information

In “My Orders”, you can check detail of every order by clicking “Track Order”.

 

You will find tracking number and tracking URL as below.

 

 

4. Reorder

You can add all items in your order to your shopping cart by simply clicking “Reorder”

 

5.  Feedback

If you have any questions or doubts about your order or any suggestions to us, it is highly appreciated that you can leave us a message as shown below.